Steps to arranging a ride
with an HSW volunteer

1. The member communicates the details about when a ride is wanted by calling 434-373-7829, emailing, or using the form on this page. The more notice provided, the better.

2. The transportation coordinator responds to the member’s request with a phone call or email to confirm the member’s request and get any needed details. Being flexible is often useful.

3. The volunteer drivers are notified by HSW via email of the request using the details provided by the member to the coordinator.

4. The volunteer driver calls the member directly to confirm and ask questions. An agreement on specifics is set. It’s usually helpful when members provide the drivers with details about the trip they are requesting.

5. The driver reports via the HSW system that the ride request has been accepted and provides details as appropriate; the system immediately marks the request as “assigned.”

6. The volunteer and member communicate to each other directly about any changes. Afterward, both parties are contacted by HSW by email for a brief follow-up.

Request a ride from our neighbor volunteers
by calling
434-373-7829

Leave a message with your phone number and any other details, such as when you need a ride, where you need to go, how long you’ll be at your destination, and anything else.
See our form below for suggestions on how to describe your ride request.

Ride requests can also be submitted by emailing rides@HereToStayWTG.org.

 

The form here can also be used to request a ride

 

Read about how the HSW volunteer drivers and members work together here.

See all of our neighbor helping neighbor services HERE