The steps to arranging home help with
an HSW volunteer
1. The member communicates the details about what they need help with by calling 434-373-7829, emailing, or using the form on this page. (The form can be a guide on what to say on a request made by a phone call or email.) The more notice provided, the better.
2. The coordinator responds to the member with a phone call or email to confirm the request and get any needed details.
3. The volunteers are notified by HSW via email of the request using the details provided by the member to the coordinator.
4. The volunteer calls the member directly to confirm and ask questions. An agreement on specifics is set.
5. The volunteer reports via the HSW system that the request has been accepted and provides details as appropriate; the system immediately marks the request as “assigned.”
6. The volunteer and member communicate to each other directly about any changes. Afterward, both parties are contacted by HSW by email for a brief follow-up.
• If you’re interested in wearable personal safety devices, check out this report about the good experience one Wintergreen family had.
Request tech help from our neighbor volunteers
by calling
434-373-7829
Leave a message with your phone number and your address along with the details about the assistance you’re seeking and when you’ll be at home for the volunteer.
See our form below for suggestions on how to describe your request.
Tech help requests can also be submitted by emailing techhelp@HereToStayWTG.org.