The steps to arranging delivery by
an HSW volunteer
1. The member communicates the details about what they need to be picked up or delivered by calling 434-373-7929, emailing, or using the form on this page. (The form on this page can be a guide on what to say on a request made by a phone call.) The more notice provided, the better.
2. The coordinator responds to the member with a phone call or email to confirm the request and get any needed details. Being flexible is often useful.
3. The volunteers are notified by HSW via email of the request using the details provided by the member to the coordinator.
4. The volunteer calls the member directly to confirm and ask questions. An agreement on specifics is set. It’s usually helpful when members provide details about the errand they are requesting.
5. The volunteer reports via the HSW system that the request has been accepted and provides details as appropriate; the system immediately marks the request as “assigned.”
6. The volunteer and member communicate to each other directly about any changes. Afterward, both parties are contacted by HSW by email for a brief follow-up.
Request an errand from our neighbor-volunteers
by calling
434-373-7929
Leave a message with your phone number and any other details, such as when you need a delivery, where the volunteer will need to go, what is being picked up, and anything else.
See our form below for suggestions on how to describe your request.
Errand requests can also be submitted by emailing errands@HereToStayWTG.org.