Those receiving long-term care services, whether in a nursing home, assisted living, memory care, or via home-based care have rights that deserve to be respected. Virginia’s State Long-Term Care Ombudsman Program provides advocates to voice resident and patient concerns, problem-solve, and advocate on their behalf. This area’s ombudsman can be contacted through JABA and facilitate solutions between care teams, families, and patients.

https://www.jabacares.org/ombudsman-program

How to find out why your health insurer denied your claim
ProPublica’s Claim File Helper lets you customize a letter requesting the notes and documents your insurer used to decide to deny you coverage and outline the process for filing. Getting your claim file is the first step before submitting an appeal on a denied health insurance claim.